Bite-sized, or micro-learning is a style of training that is rapidly growing in popularity.
It is a learner-centric approach that deals with relatively small learning units and short-term activities.
Unlike traditional training, the bite-sized approach focuses on a narrow range of topics in a high impact environment.
By segmenting subjects, it’s far easier for learners to retain & implement their new knowledge.
Bite-sized training items are brief learning experiences designed to meet an extended learning goal such as lifting sales performance, improving customer experience & enhancing overall staff development.
Studies show we retain more when learning in short focussed bursts rather than typical content-heavy eLearning classes or, ‘macro’ learning. Research shows bite-sized content can increase information transfer by up to 17%.
This style of training can be used in all kinds of environments including onboarding, compliance, and general development.
Let’s review some of the key advantages of this training style –
Firstly, and probably the most obvious benefit of the bite-sized training style is minimal impact on productivity. Productivity is king in many environments, particularly contact centres. Adopting this kind of development method enables organisations to fulfil their training needs without investing in time consuming modules.
In an era of short attention spans, busy schedules & constant distractions, bite-sized learning programs are the style of choice.
Quick, high impact content designed for multi-device delivery, provides learners with increased flexibility and the ability to undertake learning in a wide range of environments.
The experience can be likened to checking social media apps –
Riding a bus? Do a course!
Waiting for a mate? Do a course!
On a break? Do a course!
Bite-sized learning content focusses on one key objective and usually takes less than 10 minutes to complete. By formulating training in this way, we can avoid learner fatigue, a common issue among macro courses that take 30 minutes or longer to complete and have multiple objectives.
As it avoids boring or rushing the learner, this training method ensures a singular concept is grasped and enables the learner to apply it prior to teaching anything else.
Retention of Concepts
“The Ebbinghaus forgetting curve describes the brains decreased ability to retain memory over time. The theory is that humans start losing the memory of learned knowledge over time (in a matter of days or weeks) unless the learned knowledge is consciously reviewed time and time again”. (https://www.psychestudy.com/cognitive/memory/ebbinghaus-forgetting-curve)
The ‘forgetting curve’ is important to remember (see what I did there?) when considering training options. The ability to revisit specific learning items easily, through short and punchy modules greatly assists in the retention of concepts making bite-sized content the ideal training method for a growing number of organisations.
With increasing evidence proving the effectiveness of bite-sized learning and encouraging its use among many organisations, this style of training is quickly becoming the way of the future.
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